RETURNS

At Pana Pura, your satisfaction is our top priority. We take immense pride in crafting the finest coffee blends to elevate your daily brew experience. However, we understand that tastes vary, and sometimes a particular blend might not resonate with your palate as expected. That's why we're delighted to introduce our 30-day return/refund policy to ensure your complete satisfaction.

If, for any reason, you're not fully content with your purchase within 30 days of delivery, simply reach out to our customer service team, and we'll gladly assist you with a hassle-free return or exchange. Your satisfaction matters deeply to us, and we're committed to making things right.

Please note that while we happily cover the cost of your coffee refund, shipping charges for returns will be the responsibility of the customer. This policy ensures that we can continue providing exceptional quality coffee and service to all our valued customers.

We believe in transparency and fairness, which is why any requests for returns or refunds made after the initial 30-day period unfortunately cannot be honored. We appreciate your understanding in this matter.

Thank you for choosing Pana Pura . Here's to brewing moments of joy and satisfaction, one cup at a time.